1. Q: Which kind of payment is a better choice?
A: We think Western Union is a better choice for payment. If you paid by Western Union, you will get fancy gifts and 5% discount from the products. We have received much fraudulent information, so we suggest you to pay by Western Union. Of course, we will strictly follow the returning and exchanging principles and make sure of the quality of the products you ordered so that we could get your agreement.
2. Q: What happens if the products I ordered are out of stock?
A: If our logistic center informs us of the shortage of the products you ordered in 24 hours, we will contact with you timely and tell you how long it will take for your products to be sent out.
If the time is too long for you to wait, we will handle with your refunding in time. If you think you could wait, we will inform you of the receiving day when we have gotten the shipping information from our factory. You could change for another style of products, of course. Maybe you will find other products which are more suitable to you or you could get the products you like more quickly.
3. Q: As a wholesaler, do I have some discounts?
A: For a wholesaler who has ordered more than two pairs of products, we will offer the timely and economical transportation methods. Besides, we will lower the price for a larger order.
4. Q: Does the price include tax fee?
A: The price we charge includes tax fee. So you do not have to pay again.
5. Q: What should I do when I receive the product(s)?
A: lease make sure that the product(s) is in good condition because it will be hard for us to accept returning and exchanging for product(s) which is damaged by human nature. So we suggest you to check the products the very time you receive them. If the damage is caused by us, inform us in time, please. We will confirm the damage seriously and give you a free exchanging.
6. Q: How much shipping fee will it cost if I placed an order?
A: We always send you the product(S) with free shipping if you choose the EMS express.But it will be cost $10 if you choose DHL,UPS,FedEX express.
7.Q: It's been two weeks, where is my order?